The official opening of a major new Linde facility in Melbourne marks the latest achievement in the company’s ongoing drive to lift customer support services to a new level around Australia. The new 5,000 square metre state headquarters to serve Linde’s Victorian customers is at 24 Dalmore Drive, Caribbean Park, Scoresby, just five kilometres away from the previous site, but in practical terms it represents a giant leap from the former premises. The new Scoresby site reflects the continuing growth of the Linde brand in Australia and gives the company the opportunity to display the breadth and quality of Linde’s growing Victorian short term rental fleet. Underlining the importance of the event, two senior Linde international guests from Germany and the UK were in attendance for the official opening, which included a formal breakfast, unveiling of a plaque and a tree planting ceremony. Mr Christophe Lautray, Managing Director Linde MH and Mr Kerry McDonagh, CEO Linde MH (UK) joined local Linde executives, Managing Director, Carl Smith, Chief Financial Officer, Georg Bommers, General Manager Branch Operations, Ruben Ferrero and General Manager Key Accounts, Ben Newey to meet guests.
Well known broadcaster, TV presenter, former lawyer and successful author Tony Wilson was the Master of Ceremonies for the official opening. AFL legend Mick Malthouse was a special guest speaker, addressing the subject of leadership. Linde customers who attended the official opening of the multi million dollar purpose-built premises were given guided tours of the state of the art facilities designed to meet the needs of Victorian forklift users now and for many years to come. Sales growth and expanding customer support activities were just two factors which have prompted the move to much larger premises, but Linde Material Handling’s new Victorian branch isn’t just a scaled up version of its predecessor.
The new site, which serves as a base for Linde’s 62 Victorian staff, also houses spacious showroom and demonstration areas which were put to good use during the official opening. Guests who attended the opening had the opportunity to walk through the static display area and experience the possibilities of the “real world” demonstration facility.
These display and demonstration areas present previously unavailable opportunities for customers to examine Linde material handling equipment and watch it perform, without the distractions which inevitably detract from attempts to examine equipment closely in “live” working areas.
Victoria has long been a stronghold for the Linde brand, with the company’s forklifts and warehouse equipment prominent in operations ranging from national and international enterprises to local small businesses. The new Scoresby site reflects the continuing growth of the Linde brand in Australia and gives the company the opportunity to display the breadth and quality of Linde’s growing Victorian short term rental fleet. Under-cover storage is available on site for more than 300 forklifts, with space shared between used/refurbished equipment, and new forklifts awaiting delivery to customers.
Pre-delivery, major repairs requiring special workshop equipment and refurbishment of used equipment is now performed in new facilities purpose designed for the task. As well as providing state of the art facilities for administrative staff, the new Linde premises at Scoresby also serve as a base for the company’s large numbers of field service technicians who service Victoria and Tasmania.
The new branch includes extensive facilities for conducting the in-service training sessions which keep Linde technicians up to date with the company’s rapidly evolving technological advances. Feedback from Linde customers who attended the opening was universally positive, with many acknowledging the large investment the company has made to support the brand in their area.